STARLIGHT CHILDREN’S FOUNDATION

“We worked with Alcuin on refining our regular giving processes across the supporter lifecycle and consolidating our reporting. It was extremely beneficial having an external expert to get team members from across the organisation onto the same page to refine and maximise all our regular giving processes. Utilising Alcuin’s expertise helped to gather momentum on processes which needed to be reviewed and refined. With regards to reporting, Alcuin set us up with a solid reporting framework which we’ve utilised and adapted for a number of campaigns. This has enabled us to monitor our campaigns at a more granular level and draw actionable insights from our data to manage our campaigns to maximise income and supporter experience. We estimate we raised an extra $90K last financial year thanks to small changes in processes.”