“If you’re a database manager who’s decided to take on the challenge of Raiser’s Edge then I recommend Matt Clarke as a mentor and guide. Matt was instrumental in helping set up the processes needed to support the growth of our recurring gift program at a time when I was new to the database. All processes were well documented and explained giving me the confidence needed to perform. Despite being in different states Matt was available when needed, either face to face, over the phone or via screen sharing. His calm nature, strong knowledge of database requirements to implement donor journeys, recommendations and clear explanation have been invaluable.”

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